Frequently Asked Questions

This Support FAQ page provides answers to questions our support team frequently receives. Here are the questions we're most often asked. If you don't find the answer you're looking for feel free to contact us.

No, an appointment is not required to come in and view our material. Here at Discount Tile, we strive to always offer you the highest level of customer service, so whether it is your first visit or your fifth, a knowledgeable Discount Tile Sales Rep will be assisting you for the duration of your visit. The only exception to this is during our Saturday hours, during which a Sales Rep will be checking on you periodically throughout your visit.